Zillow Company Profile
1) Company Overview
- Name: Zillow Group, Inc. (“Zillow”)
- Logo: Zillow’s official blue wordmark logo
- Industry: Proptech / Real-Estate Marketplace / Real Estate Services (buy-sell-rent-finance)
- Headquarters / Global footprint: Seattle, Washington, U.S.; primary market is the United States
- Founded: February 8, 2006
- Size (employees): Approximately 6,800 employees as of 2024
- Revenue (latest full year): Around $2.2–2.24 billion USD for full year 2024, up about 15% year over year
- Profit / Financials: Full-year 2024 GAAP net loss of roughly $112 million, with adjusted EBITDA of about $498 million
- Ownership: Public company (Nasdaq: Z, ZG)
- Career page: Zillow Careers (zillow.com/careers)
- Primary website: zillow.com / zillowgroup.com
2) Mission, Vision, and Values
Zillow describes its mission as “reinventing real estate” by making it radically easier for people to buy, sell, finance, or rent homes. The company’s long-term vision is to become a “housing super app,” a one-stop platform for the full home lifecycle.
Core values and priorities include:
- Flexibility through its CloudHQ model (remote-first and distributed)
- Employee wellbeing and work-life balance
- Innovation, particularly in AI and data use
- Emphasis on diversity, inclusion, and belonging
3) Products & Services
Primary offerings:
- Listings & Search: Home browsing, price histories, and Zestimate valuations
- Agent & Advertising Services: Zillow Premier Agent tools and lead generation for real estate professionals
- Mortgages & Financing: Zillow Home Loans, refinancing, and purchase loan originations
- Rentals: Listings, background checks, and property management tools
- Digital Tools & AI: Interactive floor plans, 3D tours, valuation models, and productivity tools for employees
Differentiators:
- CloudHQ remote-first workforce strategy
- Integration of the entire housing transaction process in one platform
- Active use of AI for both employees and customer products
4) Workplace & Culture
- Remote policy: Zillow is a remote-first company. About 73% of employees are remote, 15% hybrid, 10% field, and 2% office-based. Offices are maintained as collaboration hubs for team gatherings.
- Work norms: Emphasis on asynchronous collaboration across distributed teams, with periodic in-person meetings and retreats.
- Benefits and policies: Flexible work arrangements, AI adoption encouragement, diversity and inclusion focus, and investment in “moments that matter” such as team retreats.
- Employee sentiment:
- Pros: Strong flexibility, good work-life balance, supportive colleagues, and positive culture.
- Cons: Some employees report unclear career progression, heavier workloads in certain roles, and occasional disconnect due to remote settings.
5) Social Media & PR Presence
Zillow maintains a polished, professional presence across social platforms, emphasizing innovation, flexibility, and employee empowerment.
Key recent themes:
- Commitment to remote work while many companies push return-to-office policies
- Recognition as one of the “100 Best Companies to Work For” in 2025
6) Recent News
- August 7, 2024: Leadership change — Jeremy Wacksman promoted to CEO, while co-founder Rich Barton became co-executive chair.
- February 11, 2025: Reported full-year 2024 revenue of $2.2 billion, up 15% year over year, with strong growth in Rentals and Mortgages.
- 2025: Reaffirmed commitment to remote work; reported a surge in applicants since adopting its CloudHQ model.
- April 2025: Reduced office space by 75% in some markets, saving around $40 million annually, while shifting focus to collaboration hubs and retreats.
- August 20, 2025: Announced expanded internal use of AI tools for productivity, prototyping, and communications.
7) Candidate Perspective
Pros:
- Strong flexibility and remote-first structure
- Opportunity to work on innovative real-estate technology
- Growing revenue and narrowing losses
- Inclusive culture and supportive peers
- Exposure to AI and advanced digital tools
Cons:
- Career progression paths can be unclear
- High workloads in some roles
- Remote culture can feel isolating for certain teams
- Business remains sensitive to real-estate market cycles
Hiring trends:
- Growth in mortgages and rentals, with plans for continued expansion
- Strong applicant demand due to remote policies, meaning competitive hiring processes
8) Summary Snapshot (Quick Facts)
| Category | Details |
|---|---|
| Remote policy | Remote-first (“CloudHQ”); majority remote roles |
| Employees | ~6,800 (2024) |
| Headquarters | Seattle, Washington, USA |
| Ownership | Public company (Nasdaq) |
| Revenue size (latest full year) | ~$2.2-2.24B in 2024; ~15% growth year over year |
| Notable strengths | Remote flexibility, strong technology adoption, financial momentum, positive culture |
| Potential weaknesses | Ongoing net losses, uneven career growth, remote isolation, real-estate market risks |